IELTS Writing Task 2
Many businesses think that the new employees who graduate from schools lack basic interpersonal skills, such as working with colleagues as a team. What is the cause of this problem and what are the solutions?
Many job seekers cite interpersonal skills on their resumes, knowing their importance for career success in the business world. Employees who find it difficult to build good interpersonal relationships with co-workers are generally observed as not getting along well with others. Why school graduates lack basic interpersonal skills and what could be possible solutions, if any?
What is the cause for employers to think that new employees who graduate from schools possess poor, even terrible interpersonal skills? This problem refers to those employees who lack what is called ‘emotional intelligence’ and frequently experience failure and frustration when attempting to interact with others in the workplace. If nothing else, it is because interpersonal skills are ‘soft skills’ that are not likely to be taught in the classroom in the same way ‘hard skills’ (school subjects) are being taught. In a society where the demand is for ever-increasing academic specialization, there is often an under-commitment to the development of effective interpersonal skills that are necessary for working with colleagues as a team. In fact, as students spend more and more of their intellectual capital focusing on narrower and narrower ‘hard skills’, they are left little time or incentive to explore ‘soft skills’. As a result, many job seekers are not good at demonstrating those interpersonal skills which are valuable to businesses.
However, there are several steps to be taken as possible solutions for the lack of interpersonal skills. While it is true that some individuals are born with an innate gift of ‘soft skills’, it is just as accurate to say that those not so gifted may learn these skills, develop them more fully, hone and adjust them. To suggest, the first step is putting on a happy face in day-to-day life because when people smile often and have an upbeat attitude, their colleagues will be drawn to them. The second step is expressing appreciation for team members while practicing empathy. The third step is being an active listener, and this skill can be learned through the process of repeating back to a speaker what that individual has said to make sure that true communication is taking place. The fourth step is moderating disputes quickly when colleagues disagree so that the conflicts do not get out of control. The fifth step is being a great communicator by thinking carefully about the words to avoid any potential misunderstandings with colleagues.
In conclusion, many school graduates need to develop interpersonal skills to become successful in working with others in the workplace. This is particularly true of those who are fresh from schools. Accordingly, job seekers and those who are looking for promotions in an organization should not only focus on ‘hard skills’ but also learn ‘soft skills’ in their daily lives.